Shipping & Delivery
UK Orders
We dispatch UK orders within 1 working day. Standard delivery takes 2–5 working days via Royal Mail or DPD. Orders over £50 qualify for free standard shipping.
International Orders
We ship to most countries worldwide. International standard delivery takes 5–14 working days depending on your location. Import duties and local taxes may apply and are the responsibility of the customer.
Order Processing Times
Orders placed before 2pm GMT Monday–Friday are processed the same day. Orders placed on weekends or UK public holidays are processed the next working day.
Order Tracking
All orders include tracking. You will receive a tracking number by email as soon as your parcel is dispatched. Use the link in your email to follow your delivery in real time.
Incorrect Address
Please double-check your shipping address before placing your order. We cannot be held responsible for parcels delivered to an incorrect address provided at checkout. Contact us immediately if you notice an error.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, contact us with photos and your order number and we will resolve the issue promptly.