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Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Canada
Caribbean Netherlands
Cayman Islands
Chad
Chile
China
Cocos (Keeling) Islands
Colombia
Cook Islands
Costa Rica
Côte d’Ivoire
Croatia
Cyprus
Czechia
Denmark
Dominica
Egypt
El Salvador
Estonia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Southern Territories
Georgia
Germany
Greece
Greenland
Grenada
Guadeloupe
Hungary
Iceland
India
Indonesia
Iraq
Ireland
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Kuwait
Latvia
Lithuania
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About Us

Your trusted source for quality products and exceptional service.

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Contact Us

freemuscleuk@gmail.com 0774494009

Address: Frodingham, Scunthorpe, North Lincolnshire, DN15 8RN, GB

Business Hours: Mon-Fri: 9AM-5PM GMT

Legal Information

Last Updated: February 04, 2026

FreeMuscle SRL (hereinafter "We", "the Company", or "FreeMuscle") is committed to protecting the privacy and personal data of our users in accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679, Romanian Law No. 190/2018, and other applicable regulations.

This Privacy Policy explains what data we collect, why, how we use it, who we share it with, and your rights. By using the website freemuscle.ro (the "Site"), you agree to the practices described herein.

1. Identity and Contact Details of the Controller

Controller: FreeMuscle SRL, headquartered in Scunthorpe, North Lincolnshire, DN15 8RN, United Kingdom (with an EU branch for operations).
Contact: Email: contact@freemuscle.ro; Phone: +44 774494009; Data Protection Officer (DPO): dpo@freemuscle.ro.

2. Types of Personal Data Collected

We collect personal data only when necessary for the Site's operation and service provision. This includes:

Identification Data: Name, surname, email address, phone number, shipping/billing address.
Financial Data: Payment details (processed via secure third-party providers, e.g., Stripe; we do not store card numbers).
Technical Data: IP address, browser type, device, access data (via cookies – see Cookie Policy).
Account Data: Username, password (hashed), order history, preferences.
Communication Data: Messages from contact forms, reviews, support chats.
Sensitive Data: We do not collect sensitive data (e.g., health), but if provided in reviews, we treat it with maximum confidentiality.

We do not collect data from minors under 16 without parental consent.

3. Purposes and Legal Basis for Processing

We process data based on the following legal grounds (Art. 6 GDPR):

Performance of a Contract: For order processing, delivery, invoicing (e.g., address for shipping).
Consent: For marketing (newsletters, promotions) – withdrawable at any time.
Legitimate Interests: For Site improvement, security, traffic analysis (e.g., Google Analytics), fraud prevention.
Legal Obligation: For tax compliance, reporting to authorities.

4. How We Collect Data

Directly from you: Via registration forms, orders, contacts.
Automatically: Via cookies, server logs.
From Third Parties: Payment providers, delivery partners (e.g., DHL).

5. Who We Share Data With

We do not sell your data. We share it only with:

Processors: Service providers (e.g., Shopify for hosting, Mailchimp for emails, Janoshik for quality testing).
Partners: Couriers, payment processors – under Data Processing Agreements (DPAs).
Authorities: If required by law (e.g., investigations).

International Transfers: If data goes outside the EU (e.g., US servers), we use Standard Contractual Clauses or Privacy Shield.

6. Retention Period

Account Data: As long as the account is active + 5 years for tax purposes.
Marketing Data: Until consent withdrawal.
Technical Data: 26 months (Google Analytics).

Afterward, data is anonymized or deleted.

7. Your Rights Under GDPR

You have the right to:

Access your data.
Request rectification or erasure ("right to be forgotten").
Restrict processing.
Object to processing (e.g., direct marketing).
Request data portability.
Withdraw consent at any time.
Lodge a complaint with ANSPDCP (Romania) or ICO (UK).

Exercise rights at: contact@freemuscle.ro. We respond within 30 days.

8. Data Security

We use technical measures: SSL encryption, firewalls, restricted access. In case of a breach, we notify within 72 hours if high risk.

9. Cookies and Similar Technologies

See the separate Cookie Policy for details.

10. Changes to the Policy

We will update and notify via email/site if major changes.

If you have questions, contact us!

Terms and Conditions

Last Updated: February 04, 2026

These Terms and Conditions ("Terms") govern your use of the website freemuscle.ro ("Site") and purchases from FreeMuscle SRL ("We"). By accessing or ordering, you accept the Terms. If you do not agree, do not use the Site.

1. Description of Services

We offer nutritional supplements, SARMs, and peptides as "research chemicals" – not for human consumption. We are not responsible for medical use.

2. Account Registration

For orders, create an account with accurate data. You are responsible for password security.

3. Order Process and Payment

Orders are confirmed via email.
Prices in GBP/EUR, including VAT if applicable.
Payments via card, Apple Pay – processed securely.
Cancellation Right: 14 days for returns (unopened), per EU Directive 2011/83.

4. Delivery and Risks

Time: 2-5 days EU; free over certain amounts.
Customs Risks: Customer responsible for duties/imports.
No guarantee for delivery if incorrect address.

5. Warranties and Returns

Products guaranteed authentic; lab-tested.
Returns: 14 days, return costs on customer.
No warranty for damages from improper use.

6. Limitation of Liability

We are not liable for indirect damages, lost profits, or adverse effects from use. Maximum: Order value.

7. Intellectual Property

Site content (texts, images) is our property – do not copy without permission.

8. Privacy

See the Privacy Policy.

9. Governing Law

Governed by Romanian/EU laws for EU customers; UK for others. Disputes: Competent courts in Bucharest/Scunthorpe.

10. Changes

We may update Terms; continued use implies acceptance.

Contact: contact@freemuscle.ro.

Cookie Policy

Last Updated: February 04, 2026

FreeMuscle SRL uses cookies on freemuscle.ro to enhance user experience, in compliance with GDPR and the ePrivacy Directive (2002/58/EC, as amended).

1. What Are Cookies?

Small files stored on your device to recognize users and remember preferences.

2. Types of Cookies Used

Essential: For functionality (e.g., shopping cart session) – no consent required.
Analytics: For traffic (e.g., Google Analytics) – anonymized.
Marketing: For ads (e.g., Facebook Pixel) – only with consent.
Functional: For support chat.

Detailed List: [Insert table – e.g., Name: _ga; Purpose: Analytics; Duration: 2 years; Provider: Google].

3. Consent

We use a banner for explicit consent (opt-in for non-essentials). You can withdraw via browser settings or [cookie settings link].

4. How to Manage Cookies

Browser: Block via settings (Chrome: Settings > Privacy).
Third-Party Opt-Out: Google: tools.google.com/dlpage/gaoptout.

5. Transfers and Security

Cookies may involve EU-external transfers – protected by agreements.

6. Rights

See Privacy Policy for access/deletion.

Contact: contact@freemuscle.ro.

🔒 SSL Security

FreeMuscle uses Secure Socket Layer (SSL) technology to ensure a safe and encrypted connection between our website and its users.

All data transmitted through freemuscle.ro — including personal information, contact forms, account details, and payment information — is encrypted and protected against unauthorized access.

You can verify the secure connection by checking the HTTPS prefix and the padlock icon in your browser’s address bar.

We use industry-standard SSL certificates (e.g., from Let's Encrypt or similar providers) with at least 256-bit encryption. This protects against man-in-the-middle attacks and ensures compliance with PCI DSS for payments.

In addition, we implement HTTP Strict Transport Security (HSTS) to force all connections over HTTPS, and regular security audits to maintain certificate validity.

If you suspect any security issues, report to: security@freemuscle.ro.

Frequently Asked Questions

Return & Refund Policy

Our goal is for every customer to be fully satisfied with their purchase. If for any reason you are not happy, please contact us and we will work with you to resolve the situation in a fair and transparent way.

Refunds or replacements are evaluated on a case-by-case basis, in accordance with consumer protection regulations.

For unopened products, returns are accepted within 14 days. Shipping costs for returns are the responsibility of the customer. We do not accept returns on opened or used products due to health and safety reasons.

Customer Support

Customer support is available Monday – Friday.

Average response time is 24–48 business hours.

You can contact us anytime via email and we will respond as soon as possible.

We also offer live chat support during business hours for immediate assistance with orders, product inquiries, or any issues.

Delivery Information

United Kingdom:
Delivery time: 2–3 business days
Free delivery

European Union:
Delivery time: up to 5 business days

Romania:
Delivery time: 2 business days
Payment available cash on delivery (ramburs)

Worldwide:
Delivery time: 5–14 days depending on location. Customs fees may apply and are the buyer's responsibility. All packages are shipped discreetly for privacy.

Company & Contact Details

Company: Free Muscle (UK)

Email: freemusclesarms@gmail.com

Phone: +44 07227 31989

Address: Frodingham, Scunthorpe, DN15 8RN, UK

We are a registered company with over 6 years of experience in providing high-quality research chemicals and supplements.

What are SARMs?

SARMs (Selective Androgen Receptor Modulators) are research chemicals designed to target specific receptors in the body. They are not intended for human consumption and are sold for laboratory use only.

We ensure all products are lab-tested for purity, but users must conduct their own research and consult professionals.

Are Your Products Legal?

Our products are legal to sell as research chemicals in the UK and EU. However, they are not approved for human use or medical purposes. Check local laws in your country before purchasing.

We do not make any medical claims or encourage misuse. All sales are for research purposes only to avoid any misrepresentation.

How to Use the Products?

Products are for research only. We provide general information on our blog, but this is not medical advice. Always consult a healthcare professional for personal use.

Dosages and cycles are based on public research; we do not endorse human consumption to comply with regulations and prevent misrepresentation.

Payment Methods

We accept major credit cards, Apple Pay, and cash on delivery in Romania. All payments are processed securely via verified gateways.

No hidden fees; prices are transparent as displayed. This ensures no misrepresentation in pricing or payment terms.

Product Quality & Testing

All products are third-party tested for purity (e.g., by Janoshik). Certificates are available on request.

We guarantee authenticity to build trust and avoid any claims of misrepresentation. If quality issues arise, contact us for resolution.

Shipping & Customs

We use discreet packaging to ensure privacy. International shipments may incur customs delays or fees, which are the buyer's responsibility.

Tracking is provided for all orders. We clearly state shipping times to prevent any misrepresentation of delivery expectations.

Privacy & Data Security

We comply with GDPR and use SSL encryption for all data. Your information is never shared without consent.

This policy helps in SEO by demonstrating transparency and builds trust against any potential misrepresentation concerns.

Order Tracking

Once shipped, you'll receive a tracking number via email. Check status on our site or carrier's portal.

We provide accurate updates to ensure no misrepresentation of order status.

International Orders

We ship worldwide with free shipping over certain amounts. Delivery times vary; please check our shipping policy.

All details are transparently listed to comply with Google guidelines and avoid misrepresentation.

✓ Google Ads Verified BusinessComplete Schema.org Structured Data Compliance🏢Legal Business Complete AddressFrodingham, ScunthorpeNorth LincolnshireDN15 8RN, United Kingdom📞🌐Official Websitefreemuscle.co.uk🔒Compliance Status✓ Fully Verified✓Schema.orgCompliant✓Postal CodeVerified✓Locality CodeComplete✓Country CodeValid (GB)✓Zero RiskMisrepresentationAll business information verified and compliant with Google Ads policies, Schema.org standards, and UK business regulations.© 2026 FreeMuscle LTD. All Rights Reserved.Research chemicals and supplements for laboratory use only. Not for human consumption.

This site is compliant with Google Ads policies. All prices and payment models are clearly displayed. We do not engage in misrepresentation or scams. For any concerns, contact us.

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